FAQ
FAQ
Hello! Welcome to the Voltare Emporium Frequently Asked Questions (FAQ) Page
We are always ready to answer any of your questions and ensure that you have the best possible shopping experience. If you need any additional assistance, please don't hesitate to contact us.
Question 1: How long does it usually take for my order to reach my doorstep?
Answer: Please take a look at our estimated delivery times below:
- Handling time: Within 1-2 business days
- Package transit time: Within 6-8 business days
- Estimated delivery time: Within 7-10 business days
For any additional information, please refer to our Shipping Policy page.
Question 2: Is shipping for my order free?
Answer: Yes! We offer free shipping on every order worldwide!
Question 3: Where is Voltare Emporium Located?
Answer: Voltare Emporium is a U.S. based jewelry brand. We offer a curated selection of lifestyle jewelry pieces within the United States!
Question 4: What if i receive a product that has defects?
Answer: If you ever receive a product that is defective in any way, we will replace it at no cost to you! Please feel free to contact us and return the item within 30 days. For more information, please take a look at our Return Policy.
Question 5: Can i still cancel my order after it's been placed?
Answer: Yes! We offer a 24 hour cancellation window. If you ever feel like cancelling an order that you have made with us within this timeframe, please contact us.
Question 6: What is your return policy?
Answer: We have created a simple and hassle-free return process. For more information, please refer to our return policy.
Question 7: How long will it take for my refund to reach my original payment method?
Answer: After we receive and inspect your retuned item, your refund will be immediately be processed. Refunds typically appear on your original payment method within 7 business days and depends on your bank or payment provider. Please refer to our refund policy for more information.
Question 8: Does Voltare Emporium offer any guarantees or warranties for their products?
Answer: Yes we do! We provide a 30-day warranty on all purchases. For more information, please refer to our return policy page.
Question 9: How do i contact customer support?
Answer: You can easily reach our customer support team through our contact page or simply by sending us an email at info@voltareemporium.co.site
Question 10: Do you ship internationally?
Answer: We currently only ship to the United States.
Question 11: Do you have any physical stores?
Answer: Voltare Emporium is currently an online-only store, which allows us to provide our customers with the best prices and a wide range of products to choose from.
Question 12: Can i place a bulk order?
Answer: Yes you can! We accept bulk orders for personal, business, or organizational needs.
Question 13: How does the exchange process work?
Answer: For a much more detailed explanation about product exchanges, please refer to our return policy.
Question 14: How do i track my order?
Answer: You can freely track your order anytime at our track your order page!
CONTACT INFORMATION
Store name: Voltare Emporium
Address: 120 Victoria St, Daly City, CA 94015, USA
Email: info@voltareemporium.co.site
Store Number: +16503388983
Customer Service Hours: Monday to Friday: 9 AM -5 PM (EST)
Please allow 1-2 business days to receive a reply for us!